Accounts Receivable Representative I/II

Location US-OH-Cincinnati
Job ID
# Positions
Posted Date
1 month ago(4/15/2021 3:34 PM)
Position Type
Full Time


Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


Our Annuity Operations team is looking for an Accounts Receivable Representative to join the team.


  • Downloads and verifies lockbox records from bank.
  • Processes daily check deposits.
  • Reconciles bank statements and general ledger.
  • Processes ACH Returns and Notifications of Change including sending notifications to policyholders.
  • Responsible for updating customer account information.
  • Reconcile policyholder transactions with policy activity.
  • Responds to client inquiries troubleshooting to resolve account discrepancies.
  • May download transaction activity reports.
  • May gather data to compile reports and / or create ad hoc reports as needed.
  • Complies with appropriate regulations, company policies and guidelines.
  • Contacts other departments and outside agencies to resolve problems.


  • Effective oral, written, and interpersonal communication skills.
  • Working knowledge of Microsoft Excel.
  • Ability to develop and maintain courteous, professional, and effective working relationships with department staff, other company employees, and contacts outside the company.
  • Ability to organize and plan work to satisfy established timeframes.
  • Ability to handle multiple tasks simultaneously.
  • Must be self-motivated and take initiative.
  • Ability to perform work under minimal supervision. 
  • Banking experience preferred.


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