• Office Support Specialist/Senior Office Support Specialist

    Location US-OH-Cincinnati
    Posted Date 1 month ago(10/24/2019 10:11 AM)
    Job ID
    # Positions
    Administrative/Customer Support
    Position Type
    Full Time
  • Overview

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


    Our team members at Great American Risk Solutions display strong personal character, integrity, and honesty.  We are driven champions of change and focus on results.  We emphasize teamwork, collaboration – among underwriting, claims, and shared services teams – and continuous development of interpersonal and technical skills.


    Our Great American Risk Solutions division is looking for an Office Support Specialist/Senior Office Support Specialist to join the team.


    • Compiles and analyzes basic information to be included in reports and presentations. Prepares charts, graphs, presentations, and/or tables of a simple/routine nature.
    • Prepares, receives, and/or responds to routine correspondence following established procedures, ensuring all outgoing information meets quality standards.
    • Maintains files and/or databases.
    • May assist in the administration of programs, projects, and/or processes specific to the operating unit served, including attendance at meetings and formatting of meeting minutes.
    • Utilizes computerized systems for research, tracking, information gathering, and/or troubleshooting.
    • Acts as a liaison with other departments and facilitate interdepartmental communication.
    • Demonstrates expert knowledge of department policies and procedures and utilizes broad understanding of the business (including products, coverages, etc.) and organization. Complies with company and regulatory guidelines.
    • Additional responsibilities may include filing, data entry, ordering office supplies, printing, word processing, quality control/review, and various support activities.
    • Serves as a resource for other functional areas throughout our division
    • Other duties/projects as assigned.


    • High school diploma or equivalent
    • Ability to work independently and as part of a team
    • Strong verbal and communication skills
    • 1-3 years of related experience preferred
    • Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook
    • Requires frequent lifting, carrying, pushing, and pulling of objects up to 50 lbs.


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