• Underwriting Assistant

    Location US-CA-San Francisco
    Posted Date 2 months ago(10/16/2019 1:52 PM)
    Job ID
    # Positions
    Administrative/Customer Support
  • Overview

    At Republic Indemnity we market workers’ compensation insurance to a variety of clients primarily in California, as well as other states. We are a subsidiary of Great American Insurance Group, where the focus is on building relationships and linking people to various career paths. Whether it’s sales, underwriting, claims, accounting, IT, legal, or customer service, Republic combines a "small company" entrepreneurial atmosphere with "big company" expertise of the Great American Insurance Group. Great American has more than 30 specialty insurance divisions within our Property & Casualty Group, and our Annuity Group offers a variety of financial services.


    We are unique because we promote the entrepreneurial spirit and our company listens to what is important to our employees. With a commitment to strong results and extraordinary service, there are always opportunities to learn and grow.  We currently have an opening for a Service Associate/Underwriting Assistant in our San Francisco, CA office - located in the heart of the city's Financial District.


    • Performs a variety of complex policy administration tasks in support of the business within established production and quality guidelines. Tasks may include:
      • Reviews instructions from agent, underwriter, insured, broker, etc. to understand / determine what is needed to provide quotes, issuances, renewals, endorsements, etc.
      • Computes premiums on quotes, issuances, renewals, audits, endorsements and / or cancellations / reinstatements based on proper rate selection, rules and company procedures.
      • Enters rate, premium and / or policy information into appropriate systems for policy updates / issuance.
      • Maintains file accuracy and completeness.
      • Orders, prepares and / or updates reports (i.e., motor vehicle reports, loss reports, financial reports, loss run requests, etc.) and / or legal notices (i.e., Notice of Cancellation, non-renewal notice, motor vehicle / motor carrier filings, etc.).
      • Sets up and clears submissions.
      • Researches and resolves and / or corrects errors and / or issues.
      • Prepares, assembles and / or issues policy / endorsements and associated documentation.
      • Researches and reconciles premium / billing accounting discrepancies. Responds to premium / billing questions.
      • Performs preliminary risk evaluation and / or loss analysis.
    • Utilizes computerized systems for research, tracking, information gathering and / or troubleshooting (i.e., Excel / Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.).
    • Shares and / or conveys the most highly complex information via telephone, e-mail, fax, regular mail or in person to underwriters, agents, brokers, reinsurers and / or insureds maintaining a professional demeanor in all situations.
    • Participates in other departmental processes / projects, such as changes / enhancements to forms and screens, user acceptance testing for systems and policies, and reviewing impact to current policies / practices.
    • Acts as a liaison with other departments and facilitate interdepartmental communication.
    • May perform other tasks including support, photocopying, imaging, mail, data entry, agent contracting support and / or supply functions.
    • May provide guidance, training and assistance to lower level positions. Serves as a resource for other functional areas.
    • Demonstrates expert knowledge of department policies and procedures and utilizes broad understanding of the business (including products, coverages, etc.) and organization. Complies with company and regulatory guidelines.
    • As appropriate for line of business, may approve new business, renewal business and / or endorsements based on a defined set of instructions / guidelines.
    • Performs other duties as assigned.


    Education: Associate’s Degree or equivalent.
    Field of Study: Business, Finance, Liberal Arts or related discipline.
    Experience: 3 or more years of related experience. Experience in the insurance industry preferred.


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