• Business Research Analyst

    Location US-OH-Cincinnati
    Posted Date 1 month ago(10/25/2019 3:41 PM)
    Job ID
    25401
    # Positions
    1
    Category
    Administrative/Customer Support
  • Overview

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.

     

    Great American’s Annuity Operations team is currently seeking a Business Research Analyst with strong Excel skills to join the team.

    Responsibilities

    • Demonstrates working knowledge of the various regulations and reporting requirements for pension risk transfer.
    • May prepare and verify various customer and regulatory statements, summaries, transactions, etc. for accuracy and compliance with company and regulatory guidelines.
    • Researches and resolves customer complaints and issues, escalated from other departments.
    • Documents methods and processes to resolve issues, may process corrections into the appropriate systems.
    • Identifies and recommends potential training and process improvement needs to management.
    • May communicate or draft communication to policyholders identifying issues and the resolution of the issue.
    • Reviews and releases processed transactions based on regulatory/contract compliance and accuracy.
    • Participates in projects such as reviewing impact to current policies/practices for system installs/upgrades, changes in regulatory environment, etc.
    • Builds partnerships with all areas of the business in order to effectively address account issues.
    • Applies knowledge of policies and procedures and utilizes general understanding of the business and organization. Complies with company and regulatory guidelines.
    • Performs other duties as assigned.

    Qualifications

    • Associate’s degree in Business, Finance, or a related discipline
    • Proficiency in Microsoft Excel
    • 1 or more years of related experience

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Build your career profile here to connect with us!