• Sr Claim Processing Technician - CA Workers' Compensation

    Location US-CA-Los Angeles | US-CA-San Francisco | US-CA-Sacramento | US-CA-San Diego | US-CA-Orange | US-CA-Walnut Creek
    Posted Date 1 month ago(12/24/2018 10:26 AM)
    Job ID
    # Positions
    Position Type
    Full Time
    Travel Percentage
    0 to 10%
  • Overview

    When is the last time you felt like you made a difference to your employer and in the job you do?  Been awhile?  Never?  Our employees at Strategic Comp DO make a difference and feel appreciated for it.  In fact we received 98% rating for overall job satisfaction from the participants in our last employee survey, making it no surprise that our employee turnover is less than 3%.  This clearly indicates the passion and energy our staff has for our company and for the job they do . . . and they never want to work anywhere else! 


    A big reason for these successes is due to our careful matching of the right job with the right person.   Currently we have a work from home opening for a Senior Claim Processing Technician in California.  Are you a self-motivated claims assistant who is fast and accurate, organized, good at prioritizing your work, and enjoys multi-tasking? Does this sound like you?  If so, this might be the right job for you. 


    Here’s who we are.  Strategic Comp is part of Great American Insurance Group, which was established in 1872. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses, and in the sale of annuities and supplemental insurance products.  The members of the Great American Insurance Group are subsidiaries of American Financial Group, Inc.  AFG’s common stock is listed and traded on the New York Stock Exchange (“NYSE”) and NASDAQ under the symbol “AFG”. 


    Here’s what we do.  We insure workers’ compensation coverage for large companies, using our deductible program.  Our service in claims and loss control is second to none.  We’ve found that a large majority of our customers feel the way our employees do.  Our renewal retention is 90+%, meaning our customers don’t want to leave us either! 



    Here’s what you would be doing if hired for this position. 

    1)  Perform claims processing and payment functions on basic workers' compensation claims 

    2)  Perform these claims support functions:

    • Handle correspondence
    • Handle client calls and assist with resolving problems
    • Respond to inquiries and gather information
    • May perform mail/file functions    
    • May assist with claims setup and entry, electronic imaging or indexing
    • Provide assistance to a team of approximately 4 claim adjusters  
    • Prepare, order, and maintain records, reports, registers and schedules
    • Perform other duties as assigned


    Here are the required qualifications to apply.

    • Must have a minimum of 5 years of workers' compensation claims processing (claims assistant) experience
    • Must be a California resident
    • Must have strong data entry skills, professional phone demeanor and the ability to work well independently with minimal direction
    • Must be self-motivated as this is a work from home position
    • A background that includes heavy data entry, medical terms and coding is a plus


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