• Associate Business Analyst

    Location US-OK-Tulsa
    Posted Date 1 month ago(12/11/2018 3:57 PM)
    Job ID
    # Positions
    Position Type
    Full Time
  • Overview

    Mid-Continent Group is a subsidiary of American Financial Group, one of the nation's top 25 insurance companies.  We provide a competitive salary with yearly performance reviews.  Our benefits package includes: health, dental, vision, life, disability, paid time off, 401(k), retirement plan, employee stock purchase plan and tuition reimbursement, including incentive bonus awards for completion of certification courses.


    Department: Underwriting Systems Group (USG) consists of a small team of business analysts who provide basic technical and policy issuance support for the Commercial Underwriting Department as well as update and maintain business data in many of the system applications used by Underwriting. 



    • Data, Formula & Table Maintenance - Develop and maintain the tables, databases and formulas applying to insurance rates, rules and forms within the company’s underwriting rating and policy administration system.
    • Analyze, research and resolve policy rating issues and other data related problems for the Commercial Underwriting Department.
    • Projects and System Enhancements - Assist the Underwriting Department and IT Developers with the concept, design and implementation of system related projects and enhancements to ensure that solutions effectively meet business needs.
    • Assist with the research, identification, and write up of business requirements or user stories.
    • Assist in the development of test plans and organizing and/or executing user acceptance testing.
    • Document project progress, table changes and testing results to maintain compliance standards.
    • Create user training materials and schedule/conduct business user training events as needed.
    • Communicate project details and on-going status with all appropriate parties including business unit managers and associated teams. May participate in estimating project plan timelines.
    • Act as a liaison between the business unit and IT as needed.
    • Demonstrate professionalism and above average communication and collaboration skills in order to maintain personal and team effectiveness.
      • Comfortably communicate with all levels of employees from executive leadership to administrative levels.
      • Exhibit self-awareness and emotional intelligence when challenged with difficult people and situations.
      • Demonstrate curiosity and self-motivation in obtaining one’s own training and development.  
    • Create agendas and effectively preside over small team, project and collaboration meetings.
    • Develop and maintain strong, strategic working relationships with the Information Technology group, the Underwriting department and other business partners.
    • Perform other duties as assigned.


    Qualifications: Associate’s Degree or relatable work experience. Prefer candidates with an insurance background. Basic experience using, updating and maintaining tables and data within application software. Proficient in Word, Excel and SharePoint. Job requires strong research, problem-solving and multi-tasking skills combined with above average organization and time management skills in order to handle frequent changes to daily routines, emergency interruptions and shifting priorities.


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