• Commercial Agency Representative

    Location US-OH-Cincinnati
    Posted Date 2 months ago(1/4/2019 4:32 PM)
    Job ID
    # Positions
    Position Type
    Full Time
  • Overview

    Dempsey & Siders is the first insurance affiliate of American Financial Group, the parent company of Great American Insurance Group. Dempsey & Siders Agency, Inc. has been providing insurance, risk management services and employee benefits to clients since 1950. Their list of commercial clients includes large corporate clients, as well as many other businesses of varying sizes and risk classifications.


    Dempsey & Siders is currently searching for a Commercial Lines Account Representative / Senior Account Representative.


    Reasons to join our team at Dempsey & Siders Agency, Inc.:

    • Affiliate of a Fortune 500 (AFG), Independent agency with access to multiple markets.
    • Consistently recognized as a top place to work.
    • Work in a team environment, where your ideas can be shared.
    • Average employee tenure of 10 years.
    • Committed to giving back to the community.
    • Numerous opportunities for career development and growth.
    • Employee wellness programs.

    If you enjoy building customer relationships and networking, this job is for you! Learn more at www.greatamericaninsurancegroup.com


    • Serves as the primary point of contact for service, maintenance and set-up related to commercial accounts.
    • Conducts policy reviews and coverage verifications.
    • Processes new and renewal policies and answers questions on accounts.
    • Analyzes and processes Certificate of Insurance.
    • Reviews invoices and processes appropriately.
    • Reports claims.
    • Maintains relationships with clients, producers, underwriters, marketing staff and claim adjusters.


    • 3-5 or more years of industry related experience.
    • High School diploma or equivalent. Bachelor's degree a plus preferred.
    • P&C Insurance license is required. CIC, and/or CISR is a plus.
    • Must be proficient in MS Word, Excel, and Outlook.
    • Strong customer service, verbal and written communication skills.
    • Detail oriented and have prior experience working with paperless systems. Prior experience with AMS360 (Vertafore) agency management system is a plus.


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