• Account Manager / Underwriting Specialist

    Location US-IL-Chicago
    Posted Date 2 weeks ago(5/10/2019 8:54 AM)
    Job ID
    # Positions
    Position Type
    Full Time
    Travel Percentage
    Up to 30%
  • Overview

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


    Our Fidelity/Crime Division underwrites fidelity and crime, kidnap & ransom, cyber and fine art policies throughout the U.S. and Canada for mercantile businesses including Fortune 500 public companies and private companies, financial institutions, and governmental entities. Products include employee dishonesty, forgery, theft, computer fraud and kidnap, ransom and extortion coverage.  These coverages are offered for diverse classes of business including specialized industries such as gaming, security guards, check cashers, armored car companies and program business.


    We are currently searching for an Account Manager / Underwriting Specialist for our Midwest Regional Office located in downtown Chicago. The role of this position is to produce, underwrite and manage a profitable book of Fidelity/Crime business within an assigned territory of producers located within the states of IL, WI, MN, IN, OH and MI.


    • Has responsibility for moderately complex to complex risk selection / rejection, pricing, retention, growth and profitability within scope of authority and per divisional objectives.
    • Uses independent judgment and initiative to support business goals.
    • Maintains a high level of customer service. 
    • Receives and analyzes submissions and determines terms to offer (policy limits, deductibles, coverage options and conditions, etc.).  
    • Prices business in accordance with company guidelines.  
    • May conduct investigations of new and existing accounts through business owners (banks, owners, creditors, debtors, criminal record checks, on-site visits, etc.).
    • Assesses risk quality and compliance within company guidelines. 
    • Orders and analyzes miscellaneous business reports needed in the rating and underwriting processes, including credit checks, bank agreements, financial statements and underwriting surveys.
    • Makes recommendations on risks over authority.
    • Enters, maintains and monitors accounts using underwriting, analysis and desktop systems.
    • Prepares effective internal and external communications on underwriting issues.
    • Develops and maintains effective business relationships with internal and external customers and coworkers in order to attract and retain profitable business.
    • Visits producers and insureds in order to retain existing accounts, survey exposures, build and maintain business relationships and develop new opportunities in support of divisional objectives.
    • Interprets, explains and markets products and services.
    • Administers and applies underwriting rules and guidelines, rating manual rules and insurance laws and regulations.
    • Provides guidance and direction to less experienced associates and other functional areas. Acts as a senior resource for the local Underwriting Department.  
    • May have responsibility for the performance and coaching of staff and may have a participatory role in decisions regarding development, hiring, terminations, performance management, pay increases, etc., for direct reports.
    • Must be open to day and overnight travel up to 30% of the time, to visit producers and insureds.
    • Other duties as assigned.


    • Minimum of 5-10 years of underwriting and/or insurance brokerage and/or insurance business development experience, with fidelity/crime and/or management liability underwriting experience strongly preferred.
    • Bachelor's degree in Marketing, Finance, Insurance, Economics, Communications or other Business related fields.
    • Proven track record of producing and managing a book of underwriting business.
    • Experience in developing and maintaining a broad network of brokerage relationships.
    • Must possess a high level of customer service and proven success in building and maintaining effective business relationships.
    • Demonstrated leadership abilities.
    • Strong negotiation skills, verbal and written communication skills in order to leverage excellent customer relationships, and to provide opportunities for marketing products and services.
    • High level of organizational skills, ability to establish priorities and meet deadlines.
    • Proficiency with Microsoft Office and other PC based programs.


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