• Claim Specialist

    Location US-TX-Frisco
    Posted Date 4 months ago(11/8/2018 3:08 PM)
    Job ID
    # Positions
    Position Type
    Full Time
    Travel Percentage
    Up to 20%
  • Overview

    Be Here.  Be Great.  Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


    The ECA Division provides an affordable alternative to Texas Workers' Compensation coverage via the Texas non-subscriber program. ECA has successfully developed and managed the leading non-subscription program in Texas. 


    ECA is currently searching for a Claim Specialist for our office in Frisco.    


    • Reviews, investigates and evaluates coverage and liability of varying complexity and severity.
    • Drafts coverage position letters with moderate supervision.
    • Manages litigation; attends mediations, arbitrations, depositions, and trials as necessary.
    • Sets reserves within prescribed authority and submits written recommendations for reserves outside authority.
    • Demonstrates excellent judgment in the evaluation and handling of claims.
    • Conveys complex information to all appropriate parties, maintaining a professional demeanor in all situations.
    • Complies with applicable company procedures and policies, statutes, regulations, and other legal requirements governing claims handling.
    • Responds to inquiries from underwriters and producers.
    • Maintains necessary adjuster licenses, including completing required continuing education.
    • Performs other duties as assigned.


    • 5 or more years of related experience  in general liability investigations, evaluations and accompanying litigation is preferred. 
    • Bodily injury claims experience and advanced coverage analysis experience is required.
    • Ability to manage outside legal counsel, vendors and experts as necessary.
    • Detail oriented and strong organizational skills.
    • Exceptional customer service skills.
    • Demonstrates strong written, verbal and effective listening skills.
    • Significant experience working with Microsoft Office applications and electronic claim files is required.
    • Must be open to travel, including overnight travel as needed.
    • Bachelors degree or equivalent work experience and/or training.


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