• Business Analyst

    Location US-OH-Richfield
    Posted Date 2 months ago(10/15/2018 2:47 PM)
    Job ID
    # Positions
    Position Type
    Full Time
  • Overview

    National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!


    • Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements:
      • Analyzes, identifies and writes detailed description of user requirements, program functions, and steps required to develop or modify computer programs.
      • Makes recommendations for business process improvements with an understanding of technical problems and solutions as they relate to the technology needs.
      • Prepares analysis for production support of systems and applications and associated documentation.
      • Acts as a liaison between business and IT. Develops and maintains knowledge of customer's business.
      • Creates ad hoc reports.
    • Formulates systems to parallel overall business strategies.
    • Assists with the design and implementation of operational and system enhancements to ensure production capabilities are both effective and efficient:
      • Develops test plans and may execute tests.
    • Maintains and develops business knowledge and customer relationships.
    • Interviews end users to determine requirements for data, reports and analyses, training, data quality and performance. Has mastered use of standard reporting tools and databases.
      • Good knowledge of business information data sources and business data rules.
    • Performs other duties as assigned.


    Education: Bachelor’s Degree or equivalent experience.
    Field of Study: Information Technology, Business or a related discipline.
    Experience: 3 to 5 years of related experience that includes some experience in requirements development and/or experience
    designing, coding, testing and/or maintaining application software in a business setting.


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