• Pega Business Analyst

    Location US-OH-Cincinnati
    Posted Date 6 days ago(10/12/2018 11:06 AM)
    Job ID
    24218
    # Positions
    1
    Category
    Technology
    Position Type
    Full Time
  • Overview

    Be Here. Be Great.  Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.

     

    Our Annuity IT team is looking for a Business Analyst to join our Pega Scrum Team. 

    Responsibilities

    • Collaborate with Pega team and business to ensure solutions are aligned with business and system requirements.
    • Acts as the liaison between Business and Technology teams and have ability to translate between technical and non-technical team members.
    • Leads the business in process improvement efforts while gathering requirements for new and existing processes.
    • Develop in depth knowledge for GAIG systems including Pega, Policy Administration System, Document Management, Document Creation and in-house developed solutions.
    • Works closely with Product Owner and Stakeholders, to gather user stories and translate into business requirements.
    • Communicates technical concepts, problems and solutions to both technical and non-technical audiences.
    • Develops documentation related to project activities including requirements, process flows, business rules, tests cases, and training materials.
    • Leads and facilitates system elaboration sessions to insure system design is aligned with business goals and product features.
    • Supports continuous improvement of requirements gathering approaches, and Scrum team practices.
    • Understanding business process management and business requirements of the customers and translating them to user stories.
    • Ensures that the documented user stories adequately represent the needs of the business and meet all requirements.
    • Proactively identifies and mitigates risk to projects.
    • Design and configure Pega rules and flows.
    • Coordinate with Product Owner and stakeholders to facilitate backlog reviews.
    • Participate in all Scrum ceremonies including leading Sprint reviews and playbacks.
    • Develop test plans for new software developed.
    • Ensures that user stories contain acceptance criteria for all activities as well as defined test scenarios for both positive and negative results.
    • Lead business workshops around software products and processes.
    • Provide estimates for planned work.

    Qualifications

    • Education: Bachelor’s Degree or equivalent experience.
    • Strong listening skills, as well as, oral and written communication skills.
    • Solid analytical, business improvement, process modeling and user design experience.
    • Ability to learn and develop subject matter expertise in multiple systems – Policy Admin, Document generation, Document management, etc.
    • A wide degree of creativity and initiative is expected.
    • Strong interpersonal, and relationship skills.
    • Enthusiastic professional and confident team player with a strong customer-success focus, who can present effectively even under adverse conditions.
    • Excellent organization and time management skills.
    • Very strong problem solving skills.
    • Ability to perform in a challenging but collaborative work environment with individuals from across the organization.
    • Ability to integrate multiple concepts across job functions with goal of overall benefit to the organization.
    • Ability to communicate, develop and leverage strategic business relationships across the organization and externally.
    • Self-motivated team player who excels in a collaborative environment.
    • Knowledge of Pega software, frameworks, and functional design a plus.
    • Experience with no-code configuration rules platforms a plus.
    • Experience in the insurance/annuity industry a plus.

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