• Senior Office Support Representative

    Location US-OH-Cincinnati
    Posted Date 3 weeks ago(9/27/2018 11:13 AM)
    Job ID
    # Positions
    Administrative/Customer Support
    Position Type
    Full Time
  • Overview

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


    Our Business Support Services team is looking for a Senior Office Support Representative


    • Performs a variety of moderately complex clerical support duties within a functional group or team.
    • Scans routine / complex documents of all types from customers, performing quality control and assuring legibility of all images. Applies automated and / or manual index values at time of scanning. Determines priority of work based on customer service level agreements. Performs routine equipment maintenance. As needed, may prepare documents for scanning. May prepare documents for offsite storage.
    • Complies with appropriate company and / or regulatory guidelines (i.e., handling of checks, titles, other negotiable items, etc.).
    • Maintains familiarity with department operations, policies and procedures, as well as the business and organization.
    • Performs other duties as assigned.


    Education: High school diploma or equivalent
    Experience: 2 to 4 years related experience.


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