• Claim Representative / Senior Claim Representative

    Location US-OH-Cincinnati
    Posted Date 2 weeks ago(10/1/2018 5:53 PM)
    Job ID
    24145
    # Positions
    1
    Category
    Claims
    Position Type
    Full Time
    Travel Percentage
    0 to 10%
  • Overview

    Be here.  Be great.  Working for a leader in the insurance industry means opportunity for you.  Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed.  With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.

     

    ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Great American Risk Solutions writes a diverse mix of property and casualty business, both primary and excess. Risk Solutions writes mostly non-admitted business, partnering with leading wholesalers. We focus on a specialized solutions for a diverse market.

     

    Great American Risk Solutions is searching for an experienced Claim Representative / Senior Claim Representative. The position will focus on losses in a nationwide book of surplus lines business, including primary and excess claims under commercial general liability (CGL) and other policies.   

    Responsibilities

    • Investigates and maintains claims.
    • Reviews and evaluates coverage and / or liability.
    • Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports or other documents) in the investigation of claims.
    • Works toward the resolution of claims files, and may attend arbitrations, mediations, dispositions or trials as necessary.
    • May affect settlements / reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
    • Conveys moderately complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
    • Ensures that claims payments are issued in a timely and accurate manner.
    • Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed
    • May provide guidance and assistance to lower level positions and other functional areas.
    • Performs other duties as assigned.


    Qualifications

    • 6 months to 5 years of experience handling commercial general liability claims. Multi-line adjusters are encouraged to apply. 
    • Bodily injury claims experience and coverage analysis experience is a plus.
    • Detail oriented and strong organizational skills.
    • Exceptional customer service skills.
    • Demonstrates strong written, verbal and effective listening skills.
    • Significant experience working with Microsoft Office applications and electronic claim files is required.
    • Must be open to travel, including overnight travel as needed.
    • Bachelors degree or equivalent work experience.

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