Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.
The service delivery manager oversees the delivery of infrastructure services to internal IT and Business customers. The foundation of this position is establishing processes to provide consistently high levels of customer service in a timely manner. The service delivery manager directs team members and manages tasks required to meet customer needs and expectations. The role is well-suited to people who have a passion for providing excellent customer service, who possess strong interpersonal and leadership skills, and who enjoy working as part of a team.
Education: Bachelor’s Degree or equivalent experience.
Experience: 5 or more years of related experience within IT administration and/or service management