• Direct Bill Representative I

    Location US-OH-Richfield
    Posted Date 4 weeks ago(7/25/2018 11:54 AM)
    Job ID
    # Positions
    Accounting & Finance
  • Overview

    National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!


    • Provides billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance. May require extensive inbound phone support.
    • Develops and uses working knowledge of multiple billing and / or policy applications and processing procedures to effectively service customer inquiries.
    • Prepares and maintains accurate and complete documentation to support accounts receivable.
    • May follow-up on delinquent accounts.
    • Performs other duties as assigned.


    Education: Associate’s Degree or equivalent experience
    Field of Study: Business, Accounting or a related discipline.
    Experience: Requires 0 - 2 years of related. Experience in accounting customer service and / or a high call volume environment preferred.


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