• Direct Bill Representative I

    Location US-MO-Fenton
    Posted Date 4 weeks ago(7/25/2018 9:44 AM)
    Job ID
    23876
    # Positions
    1
    Category
    Accounting & Finance
  • Overview

    Headquartered in Fenton, Missouri, a suburb of St. Louis, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country’s top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

    Responsibilities

    • Provides billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance. May require extensive inbound phone support.
    • Develops and uses working knowledge of multiple billing and / or policy applications and processing procedures to effectively service customer inquiries.
    • Prepares and maintains accurate and complete documentation to support accounts receivable.
    • May follow-up on delinquent accounts.
    • Performs other duties as assigned.

    Qualifications

    Education: Associate’s Degree or equivalent experience
    Field of Study: Business, Accounting or a related discipline.
    Experience: Requires 0 - 2 years of related. Experience in accounting customer service and / or a high call volume environment preferred.

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