• Senior Claims Adjuster

    Location US-NY-New York
    Posted Date 4 weeks ago(10/19/2018 1:33 PM)
    Job ID
    23842
    # Positions
    1
    Category
    Claims
    Position Type
    Full Time
  • Overview

    FCIA, a subsidiary of Great American Insurance Company and located in New York, New York, markets, underwrites and services both domestic and international trade credit and political risk insurance. Credit insurance minimizes domestic and international nonpayment risk caused by financial, economic or political uncertainties. Credit insurance is also a useful tool for managing financial performance, increasing sales and optimizing balance sheet efficiency, as well as facilitating the financing of receivables. We offer our policies through brokers and independent agents.

     

    We are currently seeking a hands-on Claims Adjuster in New York City to join our trade credit and political risk claims department.  Principal responsibilities are the timely and equitable adjustment of claims and working with our insureds and collectors to pursue recoveries of claims paid, both domestic and international.

    Responsibilities

    • Minimize insured losses via proactive loss prevention efforts to collect overdue obligations prior to claim filing, working with our insureds and our network of domestic and international collection firms or local counsel
    • Review, evaluate and adjust claims. Determine coverage and policy compliance. Obtain and analyze claim documentation and information. Formulate claim decisions and formally present to FCIA’s Claims Committee. Ensure that claims are handled in compliance with legal and regulatory requirements
    • Communicate and negotiate with brokers, insureds and insureds’ counsel through all phases of the loss minimization, claims adjustment and subrogation/recovery process
    • Retain and direct outside counsel and consultants to maximize subrogation recoveries following claim payment  
    • Manage claims department workflow, including the setting and periodic updating, as necessary, of loss reserves, maintenance of claims files, and periodic reporting to Senior Management.
    • Respond to insured and broker inquiries on policy questions, pre-claim issues and claim related matters. Provide excellent customer service and maintain good relationships with brokers and insureds
    • Assist underwriters in manuscripting and negotiating policies and endorsements, advise underwriters on policy interpretation

    Qualifications

    • College degree.
    • 5-7 years related property-casualty insurance claim experience required, preferably in the contract surety, credit or other financial products line.
    • Strong communication, negotiation and interpersonal skills required for interacting with attorneys, brokers, insureds and debtors in a positive manner, building trust and customer loyalty.
    • Self-motivated, with good analytical, problem solving and decision making skills. Demonstrated ability to work independently, with desire for hands-on involvement in the loss prevention, claims adjustment and subrogation/recovery process.
    • Enthusiasm for working in a collaborative and team-oriented environment with a strong customer service commitment.
    • Familiarity with commercial transactions and bankruptcy preferred.

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