• Communications Representative

    Location US-FL-Lakeland
    Posted Date 1 month ago(5/22/2018 9:56 AM)
    Job ID
    # Positions
    Corporate Communications
    Position Type
    Full Time
  • Overview

    Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees.


    Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast.


    Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big-company expertise.


    • Researches, prepares, writes and reviews articles for internal and/or external communications, which may include general announcements, presentations, newsletters, advertisements, operational changes, and press releases, content for internal/external websites and/or communications to customers. Ensures communications are appropriate, accurate and grammatically correct.
    • Firm understanding of graphics production.
    • Participates in distributing materials via multiple media, ensuring compliance with procedures, company policy and corporate identity.
    • Participates in identifying and documenting project stakeholders' objectives, audience, standards, timing, budget and distribution methods. Participates in educating stakeholders about communication review process and procedures.
    • May plan and organize activities and events for customers or employees relating to trade shows, special promotions, rollouts, product launches, and/or public/community relations. Collaborates with management and other functional areas (Sales, Underwriting, etc.) to understand desired outcomes and to participate in recommending creative approaches to ensure objectives are met. Participates in preparing estimates and budget; ensures events costs remain within the approved budget.
    • Participates in developing and executing communication strategies and timelines for moderately complex communication initiatives. Shares responsibility for meeting objectives.
    • Participates in maintaining company archives/libraries for photographs, logos, graphics, communications, newsletters, press releases and other communication materials.
    • Participates in routing and securing appropriate approval.
    • May participate in responding to routine inquiries, requests, concerns and/or complaints. Refers non-routine inquires to more experienced staff.
    • Develops working knowledge of regulatory guidelines and agencies pertaining to communications, advertising and marketing materials.
    • Performs other duties as assigned.


    • Bachelor’s degree or equivalent.
    • 3 to 5 years of marketing experience required
    • Strong project management skills a must
    • Comprehensive understanding of Digital Marketing 
    • Social Media knowledge and experience needed
    • Writing and editing is vital in this role-writing samples required
    • Experience in a creative environment a plus
    • Knowledge of Workers Comp preferred


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