• Claim Processing Technician

    Location US-IL-Peoria
    Posted Date 2 weeks ago(5/7/2018 11:02 AM)
    Job ID
    # Positions
    Administrative/Customer Support
    Position Type
    Full Time
  • Overview

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


    Our Crop division in Peoria, IL is looking to add a Claim Processing Technician to the team.


    • Learns to perform claims processing and payment functions on basic claims for one or more lines. Performs claims support functions:
      • Composes, prepares, reviews and responds to correspondence.
      • Answers and responds to inquiries and gathers information.
      • May perform mail / file functions. Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside of the company. Sorts and distributes mail. Maintains / purges documents according to record retention guidelines and distributes files / file systems.
      • Performs general processing, may include updating manuals.
      • May assist with claims numbers, claims setup and entry, electronic imaging or indexing, statistical coverage verification, preparation / entry of claims transactions, preparation / processing recovery and processing drafts and forms.
    • May perform systems functions, including determining errors / corrections on claims system(s) and / or policies.
    • Provides support to Claim department, developing specialized skills and knowledge related to processing.
    • May enter information into company system(s).
    • Prepares, orders and maintains records, reports, registers and schedules.
    • Updates claims files and maintains, corrects and / or updates data using office technology.
    • Performs other duties as assigned.


    Education: High school diploma or equivalent
    Experience: 0 to 2 years of related experience.


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