• Customer Service Representative/Rater

    Location US-HI-Kapolei
    Posted Date 3 months ago(4/27/2018 2:50 PM)
    Job ID
    # Positions
    Position Type
    Full Time
  • Overview

    National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!


    • Performs all rating tasks in support of the business within production, quality and time standards.
    • Enters premium and / or policy information into appropriate systems.
    • Reviews and follows instructions on all transaction requests.
    • Prepares and processes notices of cancellation, non-renewal notices, etc.
    • Resolves and / or corrects errors and / or issues.
    • Utilizes computerized systems to perform tasks.
    • Demonstrates working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization. Complies with company and regulatory guidelines.
    • Performs other duties as assigned.


    Education: High School Diploma or equivalent.
    Experience: 1 to 3 years rating or related experience.


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