• IT Project Manager

    Location US-OH-Cincinnati
    Posted Date 1 month ago(5/24/2018 8:36 AM)
    Job ID
    # Positions
    Position Type
    Full Time
  • Overview

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


    The Program Manager manages a group of inter-related projects moving towards a common goal reporting to the Property & Casualty IT PMO.  This role is responsible for building integrated plans of multiple related projects including status, risks, issues, change management, and financial tracking across all areas including IT, business, supporting functions and all stakeholders.


    • Serves in a dual role as project manager and scrum master
    • Responsible for working with the team to develop and manage schedules to ensure timely completion of the projects
    • Facilitates meetings as necessary and ensures the team is achieving value from them
    • Helps the team identify and understand risks, dependencies, and impediments
    • Troubleshoots issues, risks, and dependencies, coordinating integration of various modules and ensuring compliance with expected quality standards
    • Helps the team foster an environment of trust and accountability to each other
    • Negotiates, sets, and clarifies customer expectations. Communicates project status to ensure customer satisfaction.
    • Helps the team to continuously improve their interactions, practices, and processes
    • Drives continuous improvements, such as: stagnant or variable velocity, moving items from sprint to sprint, breaking work into smaller pieces, reducing work in progress (WIP), etc.
    • Gives feedback to the team, based on metrics, observation and input from others
    • Suggests new metrics for the team as a catalyst for change and improvement
    • Escalates issues appropriately if the team is unable to resolve skill and knowledge gaps and external dependencies for upcoming work
    • Performs other duties as assigned.


    • Outstanding leadership and organizational skills
    • Excellent verbal and written communication skills
    • Excellent problem-solving ability
    • Ability and willingness to go to a detailed level and perform additional duties outside of the Project Manager role as necessary, inclusive of task ownership to ensure the solution is delivered on time and within budget
    • 3 to 5 years of related experience


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