• Claim Manager

    Location US-TX-Frisco
    Posted Date 2 weeks ago(10/1/2018 7:37 AM)
    Job ID
    # Positions
    Position Type
    Full Time
    Travel Percentage
    0 to 10%
  • Overview

    Be Here.  Be Great.  Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


    The ECA Division provides an affordable alternative to Texas Workers' Compensation coverage via the Texas non-subscriber program. ECA has successfully developed and managed the leading non-subscription program in Texas. 


    ECA is currently searching for a Claim Manager for our Texas Non-Subscriber Claims Office in Frisco.  The person hired for this position will investigate and maintain their own caseload, as well as supervise the day-to-day activities of employees within the Claims unit. 



    • Confirms and evaluates coverage and liability of varying complexity medical, indemnity and liability claims.  
    • Secures and analyzes necessary information and documentation in the investigation of claims. 
    • Works toward the resolution of claims files. 
    • May attend arbitrations, mediations, dispositions or trials as necessary.
    • May affect settlements / reserves within prescribed limits.  Submits recommendations to supervisor on cases exceeding  personal authority. 
    • Ensures that claims payments are issued in a timely and accurate manner. 
    • Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
    • Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
    • Coordinates the day-to-day work activities and procedures within the unit.  Responsible for performance, development and coaching of staff (i.e., hiring, firing, performance management, salary increases, etc.). 
    • Provides training to new members of the team / unit.
    • Other duties as assigned. 


    • 5 or more years of related experience including med-only, Texas non subscriber, workers' compensation claims. Experience in general liability investigations, evaluations and accompanying litigation is preferred. 
    • Prior management experience and the ability to motivate and develop a cohesive team is required.
    • Ability to manage outside legal counsel, vendors and experts as necessary.
    • Excellent interpersonal, written and oral communication skills are necessary.
    • Systems and software proficiency necessary.
    • Bachelor’s degree or equivalent experience.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Build your career profile here to connect with us!