• Workers' Compensation Claim Manager

    Location US-TX-Frisco
    Posted Date 3 weeks ago(6/1/2018 8:12 AM)
    Job ID
    23292
    # Positions
    1
    Category
    Claims
    Position Type
    Full Time
    Travel Percentage
    0 to 10%
  • Overview

    Be Here.  Be Great.  Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.

     

    The ECA Division provides an affordable alternative to Texas Workers' Compensation coverage via the Texas non-subscriber program. ECA has successfully developed and managed the leading non-subscription program in Texas. 

     

    ECA is currently searching for a Claim Manager for our Texas Non-Subscriber Claims Office in Frisco.  The person hired for this position will investigate and maintain their own caseload, as well as supervise the day-to-day activities of employees within the Claims unit. 

     

    Responsibilities

    • Confirms and evaluates coverage and liability of varying complexity medical, indemnity and liability claims.  
    • Secures and analyzes necessary information and documentation in the investigation of claims. 
    • Works toward the resolution of claims files. 
    • May attend arbitrations, mediations, dispositions or trials as necessary.
    • May affect settlements / reserves within prescribed limits.  Submits recommendations to supervisor on cases exceeding  personal authority. 
    • Ensures that claims payments are issued in a timely and accurate manner. 
    • Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
    • Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
    • Coordinates the day-to-day work activities and procedures within the unit.  Responsible for performance, development and coaching of staff (i.e., hiring, firing, performance management, salary increases, etc.). 
    • Provides training to new members of the team / unit.
    • Other duties as assigned. 

    Qualifications

    • 5 or more years of related experience including med-only, Texas non subscriber, workers' compensation claims. Experience in general liability investigations, evaluations and accompanying litigation is preferred. 
    • Prior management experience and the ability to motivate and develop a cohesive team is required.
    • Ability to manage outside legal counsel, vendors and experts as necessary.
    • Excellent interpersonal, written and oral communication skills are necessary.
    • Systems and software proficiency necessary.
    • Bachelor’s degree or equivalent experience.

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