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Senior Claim Representative

Senior Claim Representative

Job ID 
# Positions 
Posted Date 
Position Type 
Full Time
Travel Percentage 

Job Information


Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


Our Crop division is looking to add a Senior Claim Representative to the team. Crop insurance experience is required for this position.


  • Investigates and maintains claims:
    • Reviews and evaluates coverage and / or liability.
    • Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, and may attend arbitrations, mediations, dispositions or trials as necessary.
  • May affect settlements / reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
  • Conveys moderately complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
  • May provide guidance and assistance to lower level positions and other functional areas.
  • Performs other duties as assigned.


Education: Bachelor’s Degree or equivalent experience.
Field of Study: Liberal Arts, Business or a related discipline.
Experience: 3 to 5 years of crop insurance experience.



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