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Warehouse / Distribution Coordinator III

Warehouse / Distribution Coordinator III

Job ID 
# Positions 
Posted Date 
Administrative/Customer Support
Position Type 
Full Time
Travel Percentage 

Job Information


Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


  • Performs a variety of fulfillment, records retention and warehouse duties in accordance with established systems and procedures.  Responsible for inventory control, receiving inventory and pulling / packing inventory for shipment.
  • Assembles and prepares orders for shipment verifying accuracy.
  • Loads and unloads materials within the warehouse and / or at delivery site.
  • Utilizes hand trucks, forklifts and other equipment to move material to and from trucks and within the warehouse.  May operate Box Trucks to deliver materials within the warehouse delivery area.
  • Operates industrial shredder for the disposal of confidential materials.
  • Receives materials and verifies receipt is accurate and in accordance with packing slips.
  • Updates and maintains company inventory management systems (i.e., Records Management System, Fulfillment Management database, etc.).  Creates, analyzes and distributes departmental reports upon management request.
  • Demonstrates expert knowledge of the rules, regulations and procedures of the various mail and package systems / vendors throughout the nation.
  • Displays strong attention to detail. Researches, resloves and tracks issues pertaining to workflow, accuracy of work, etc.  Documents methods/processes to resolve issues.  Indentifies and recommends potential training and/ or process improvement needs to management.
  • Interacts with customers to provide information in response to routine to complex requests.  Conveys information to customers maintaining a professional demeanor in all situations.
  • Actively seeks out responsibility and strong awareness of self-development needs. Sees responsibilities through, while requiring little supervision or oversight.
  • Analyzes daily workload and determines priority of work based on customer service level agreements or internal department priority. 
  • Complies with appropriate company and / or regulatory guidelines.
  • Demonstrates expert knowledge of department operations, policies and procedures and utilizes general understanding of the business and organization.
  • Proficient with Microsoft Office applications, specifically Access, Excel, and Word.
  • Provides guidance, training and assistance to less experienced positions.
  • Performs other duties as assigned.


Education: High school diploma or equivalent
Experience: 2 to 4 years experience. Certification for use of specific equipment may be required.

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