• Network Enterprise Architect

    Location US-OH-Cincinnati
    Posted Date 3 months ago(5/1/2018 1:15 PM)
    Job ID
    # Positions
    Position Type
    Full Time
    Travel Percentage
    Up to 20%
  • Overview

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


    Daily responsibilities:

    • Participate in weekly engineering meeting and review all changes for completeness and preparedness
    • Make recommendations on bundling changes to reduce risk; attend respective CABs to discuss changes
    • Make recommendations on enhancing pre-testing environment, change documentation and post-validation steps
    • Review change details for risk, back out, testing and make improvement recommendations
    • For major incidents, participate in escalation and troubleshooting sessions; participate and lead root cause resolutions
    • Add ITIL processes and procedures to all activities of the network and voice teams
    • Define resiliency plan for all network components and incorporate into roadmap any improvements required to meet the resiliency levels.


    • Develop and own the network roadmap integrating all of the technologies across campus, WAN and data center
    • Review end-to-end campus, data center and distributed network architecture; assess network architecture for current usage and make improvement recommendations
    • Become part of Office 365 implementation team providing feedback and recommendations
    • Assess and develop Skype rollout plan as it relates to networks, possibly including Avaya replacement decisions
    • Identify activities than can be automated or ‘shift left’ to other teams for execution
    • Review and provide assessment of bandwidth utilization, reporting and management within existing constraints


    • Bachelor’s Degree in Computer Science or equivalent educational and/or work experience
    • Must have 15+ years supporting global enterprise network across data center, LAN and WAN technologies.
    • Excellent verbal and written communication skills to all levels of the organization.
    • Strong experience working in cross-functional team.  Superior organizational leadership skills.  Ability to influence across an organization.
    • Proven ability to identify problems and develop recommendations to address.  Proactively identifies and assesses improvement opportunities (efficiency gains, cost savings, etc.).
    • Extensive experience designing, deploying and improving a network architecture.
    • Ability to diagnose and troubleshoot infrastructure and application problems in a complex environment.  Demonstrated ability to perform root cause analysis.
    • Ability to lead and mentor others in ITIL best practices and technology planning.  Familiarity with formal change management processes, ITIL Certification and ITSM experience required.
    • Ability to provide level-of-effort estimates and complete deliverables within allotted time.
    • Demonstrated desire to learn new technologies and ability to adapt to new operating models and changing business requirements effectively.
    • Hands-on experience with integrating networks for acquisitions and divestitures
    • Demonstrable experience architecting an enterprise network to be ready for usage of cloud services included Microsoft Office 365, SalesForce and Cloud Foundry.
    • Practical capabilities to mentor, partner and train a network operations center and 3rd party supplier delivering services or portions of services.
    • Prefer in-depth knowledge of global privacy laws and impact to network architecture, telephony and transport services
    • Industry view on carrier options, carrier neutral facilities and other transport related topics (e.g. SIP.  This includes contract T&Cs, pricing and service related options for a supplier.


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