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Liability Claim Supervisor

Liability Claim Supervisor

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Headquartered in Fenton, Missouri, a suburb of St. Louis, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country’s top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!


  • Supervises activities within the Claims department. Responsible for coordinating and supervising the day-to-day activities of employees:
  • Supervises employees and provides file guidance.
  • Investigates and maintains claims:
  • Reviews and determines coverage and / or liability.
  • Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, and attends arbitrations, mediations, dispositions or trials as necessary.
  • May affect settlements / reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures that claims handling is conducted in compliance with applicable statues, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
  • Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
  • May establish reserves and make recommendations or reports for Corporate Claims or senior management.
  • Coordinates the work activities within the unit. Responsible for day-to-day work and procedures. Assigns and checks work.
  • Responsible for performance, development and coaching of staff (i.e., hiring, firing, performance management, salary increases, etc.). Provides training to new members of the team / unit.
  • Performs other duties as assigned.


  • Bachelor’s Degree or equivalent experience.
  • 3 to 5 years of related experience; exhibits leadership qualities.

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