Contributes to and / or accountable for product premium volume growth and profitability results within assigned product lines.
Assists as primary product support contact for business units, agents, and other staff.
Interacts with relevant departments such as Claims, Underwriting, Sales/Marketing, and provides customer service support (i.e. agents, regulators and industry groups).
Participates in business unit, compliance, claims, agency, program reviews and audits (i.e. compliance audits, rate/pricing reviews, and agency reviews.)
Recommends action plans and strategic direction for functional areas and maintains alignment with other product managers to ensure successful development of entire product line.
Maintains the review, approval and implementation of assigned filings and ensures compliance with statutory requirements.
Participates in developing product and rate revisions, underwriting guidelines, manuals, and procedures.
Gathers and analyzes data from various sources specific to product.
Monitors product performance.
Provides summary analysis, makeS recommendations and communicates to business units.
Assists in the development of training and communication materials and providing training as necessary on product / rate changes for staff, field, and agency personnel.
Partners with the IT department on prioritization, implementation and enhancements of operational systems to ensure production capabilities are both effective and efficient.
Coordinates the development of new and revised insurance products, policies, and other required forms to ensure compliance with regulatory requirements and company guidelines.
Monitors pertinent insurance publications to determine impact on line of business. This may include:
Identifying emerging coverage issues, state regulatory concerns and business unit needs.
Developing action plans, implementing and communicating changes when appropriate.
Resolves and/or assists with researching, documenting, communicating complex compliance related issues.
Provides technical advice to lower level positions and other functional areas.
May have responsibility for the performance and coaching of staff and may have a participatory role in decisions regarding development, hiring, firing, performance management, pay increases, etc., for direct reports.
Performs other duties as assigned.