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Claim Supervisor

Claim Supervisor

Job ID 
# Positions 
Posted Date 
Position Type 
Full Time
Travel Percentage 

Job Information


Be Here. Be Great.  Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


Our Annuity Operations team is currently seeking a Claim Supervisor.


  • Supervises activities within the Life and Annuity Claims department.  Responsible for coordinating and supervising the day-to-day activities of employees.
  • Investigates and maintains claims.
  • Reviews and determines coverage.
  • Works toward the resolution of claims files, and attends arbitrations, mediations, dispositions or trials as necessary.
  • May affect settlements / reserves within prescribed limits and submit recommendations to supervisor on cases exceeding   personal authority.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures that claims handling is conducted in compliance with applicable statues, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
  • Responsible for day-to-day work and procedures.  Assigns and checks work.
  • Responsible for performance, development and coaching of staff (i.e., hiring, firing, performance management, salary increases, etc.).  Provides training to new members of the team / unit.


  • Bachelor’s Degree or equivalent experience.
  • 3 to 5 years of related experience; exhibits leadership qualities.

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