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Claim Specialist / Senior Claim Specialist / Claim Technical Director

Claim Specialist / Senior Claim Specialist / Claim Technical Director

Job ID 
# Positions 
US-CA-San Francisco
US-NY-New York
US-CA-Los Angeles
Posted Date 
Position Type 
Full Time
Travel Percentage 
Up to 20%

Job Information


Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


The Risk Solutions Division seeks to add a highly-skilled claim professional to its team.  This position will focus on high-exposure losses in a nationwide book of surplus lines business, including primary and excess claims under CGL and other policies.  Many claims will involve products liability. This position will also involve handling coverage matters, including litigation.  In short, we are looking for a "major case" claim professional.  


The person hired for this position will work from our downtown Cincinnati, Ohio corporate offices or, if not in the Cincinnati metro area, from home.  Willingness to travel, including overnight travel as needed, is required.


  • Investigate, evaluate, and resolve claims of the highest complexity and severity;
  • Draft coverage position letters with minimal supervision.
  • Manage complex litigation; attend mediations, arbitrations, depositions, and trials as necessary.
  • Set reserves within prescribed authority and submit written recommendations for reserves outside authority.
  • Frequent interaction with senior management, Corporate Claims, and others, will be required.
  • Comply with applicable company procedures and policies, statutes, regulations, and other legal requirements governing claims handling.
  • Respond to inquiries from underwriters and producers.
  • Maintain necessary adjuster licenses, including completing required continuing education.
  • Perform other duties as assigned.


  • 10+ years of experience handling high-exposure general liability claims.
  • Significant litigation management and negotiation experience required.
  • Excess/Umbrella claims experience required.
  • Catastrophic injury claims experience required.
  • Advanced coverage analysis experience required.
  • Experience handling Coverage B (particularly Intellectual Property) claims a plus.
  • Experience with Surplus Lines business a plus.
  • Experience with Construction Defect claims is a plus.
  • Significant experience working with Microsoft Office applications and electronic claim files is required.
  • Must be open to travel, including overnight travel as needed.
  • Bachelor's Degree or equivalent work experience and/or training.
  • CPCU designation a plus.


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