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Provisioning Analyst

Provisioning Analyst

Job ID 
22516
# Positions 
1
Location 
US-OH-Cincinnati
Posted Date 
10/26/2017
Category 
Technology
Position Type 
Full Time
Travel Percentage 
0 to 10%

Job Information

Overview

Be Here. Be Great.  Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.

 

We are currently seeking a Provisioning Analyst to assist in the day to day process of creating, maintaining, and removing user accounts in various systems which include: IAM tool, Active Directory, and mainframe system.

Responsibilities

  • Processing and creating new employee accounts
  • Maintaining employee profiles, and access to various applications within our environment
  • Removing employee accounts
  • Providing customer service with timely results
  • Creating/updating documentation for processing and maintaining customer accounts
  • Strong attention to detail
  • Analyzes request to ensure appropriate approval and authorization have been provided
  • Ability to work and build relationships with other teams
  • Accurately records and documents relevant details of the fulfillment in approved tools, and appropriately communicate resolution to the customer

Qualifications

  • A base knowledge of current desktop operating systems
  • Active Directory, Exchange, Ldap, Putty
  • Work with or knowledge of IAM tool, and Service Now(ticketing tool)
  • Mainframe experience is helpful
  • Skilled at time management, and strong written and verbal communication
  • Work independently to get job completed on a timely SLA manner
  • Perform multiple tasks simultaneously completing task on time

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