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Claim Adjuster - Trainee

Claim Adjuster - Trainee

Job ID 
# Positions 
Posted Date 
Position Type 
Full Time
Travel Percentage 

Job Information


Mid-Continent Group is a subsidiary of American Financial Group, one of the nation's top 25 insurance companies.  We provide a competitive salary with yearly performance reviews.  Our benefits package includes health, dental, vision, life, disability, paid time off, 401(k), retirement plan, and employee stock purchase plan and tuition reimbursement, including incentive bonus awards for completion of certification courses.


A Claim Adjuster – Trainee will learn to investigate and resolve commercial automobile, general liability, and inland marine claims. This role is primarily performed through conducting interviews with individuals involved in the claim such as the insured, claimant, attorney and/or witness. The position requires critical thinking, and strong organizational skills.


  • Investigate and resolve claims
    • Learn to review and evaluate coverage and / or liability.
    • Learn to secure and analyze necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) to assist in the investigation of claims.
  • Establishes reserves within prescribed limits; submits recommendations to supervisor on cases exceeding personal authority.
  • Issues claim payments in a timely and accurate manner.
  • Claims handling is conducted in compliance with applicable statues, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
  • Learn to convey information (coverage, decision, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
  • Successfully complete all coursework / education as assigned.
  • Perform other duties as assigned.


Candidate must have a Bachelor’s Degree or higher. Prior work experience that involves conflict resolution is a plus. The ideal candidate must be inquisitive in nature.

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