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AR Recovery Representative

AR Recovery Representative

Job ID 
# Positions 
Posted Date 
Position Type 
Full Time
Travel Percentage 

Job Information


Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees.


Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast.


Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise.


  • Responsible for processing and verifying cash receipts, cash application and / or overdue invoices.
  • May download / retrieve payment information from bank records.
  • Responsible for updating and / or keeping records (i.e., customer records (balances, delinquencies, etc.), incomplete files, credit risks, ACH information, etc.).
  • Reconciles payments / receipts with account information.
  • Fosters / builds relationship with other departments and / or outside agencies to resolve problems. May include written and / or verbal communication with customers.
  • May gather data to compile reports and / or create ad hoc reports.
  • Complies with appropriate regulations and / or company policies / guidelines.
  • Performs other duties as assigned.


  • Excellent verbal and written communication skills
  • Associate's degree or equivalent experience preferred.
  • 1 to 3 years of related experience.  Previous experience in the insurance industry preferred.
  • Bilingual preferred

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