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Senior Claim Representative - Property & Inland Marine

Senior Claim Representative - Property & Inland Marine

Job ID 
# Positions 
US-CO-Highlands Ranch
Posted Date 
Position Type 
Full Time
Travel Percentage 
0 to 10%

Job Information


Be Here. Be Great.  Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


The Property and Inland Marine Division (P&IM) writes policies in all 50 states and has more than 2,000 independent agents offering our coverages.  Our broad range of products include Commercial Property, Builders’ Risk, Contractor’s Equipment, Excess Property, Transportation / Cargo, Electronic Data Processing (EDP), and Difference in Conditions policies (DIC).


P&IM is currently searching for a Senior Claim Representative/Claim Specialist to investigate, evaluate and settle commercial property and inland marine claims.  The person hired for this position can work from either our Cincinnati Corporate Headquarters or from our office in Highlands Ranch, Colorado. Willingness to travel, including some overnight travel as needed.


  • Confirms and evaluates coverage and/or liability on medium to complex exposure cases.  Secures and analyzes necessary information (i.e. expert reports, policies, appraisals, releases, statement, and other necessary documentation) in the investigation of claims.
  • Works toward the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary. 
  • Affects settlements and reserves within prescribed time limits and submits recommendations to management on cases exceeding personal authority. 
  • Conveys moderately complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor. 
  • Ensures that claim payments are issued in a timely and accurate manner. 
  • Performs other duties as assigned. 


  • Must have a minimum of 3-6 years of experience handling property claims.  Commercial property claims experience is preferred. Inland Marine experience is a plus.  Restoration and/or construction experience will be strongly considered.  
  • Working knowledge of insurance coverages, commonly used insurance concepts, practices, and procedures. 
  • Thorough knowledge and skilled at investigative techniques. 
  • Must have a strong working knowledge of PCs, and computer software.
  • This position requires a high skill level in planning and organization, as well as written and verbal communications. 
  • Bachelor's degree and/or AIC, CPCU, SCLA, and other insurance related designations are highly regarded. 
  • Ability to manage and control independent adjusters, experts and outside counsel as necessary.


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