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Claim Technical Director

Claim Technical Director

Job ID 
# Positions 
Posted Date 
Position Type 
Full Time
Travel Percentage 
Up to 20%

Job Information


Be here. Be great. Working for a leader in the insurance industry means opportunity for you.  Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed.  With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow. 


The Excess Liability Division seeks to add a highly-skilled claim professional to its team. This position will focus on high-exposure losses in a nationwide book of business of claims under umbrella and excess policies.  Claims include but are not limited to auto liability, some products and construction defect as well.  This position will also involve handling coverage matters, including litigation.  In short, we are looking for a "major case" claim professional.  The person hired for this position will work from either Parsippany, NJ office or the Marietta, GA office.  




  • Investigate, evaluate, and resolve claims of the highest complexity and severity;
  • Draft coverage position letters with minimal supervision;
  • Manage complex litigation; attend mediations, arbitrations, depositions, and trials as necessary;
  • Set reserves within prescribed authority and submit written recommendations for reserves outside authority;
  • Frequent interaction with senior management, Corporate Claims, and others, will be required;
  • Comply with applicable company procedures and policies, statutes, regulations, and other legal requirements governing claims handling;
  • Respond to inquiries from underwriters and producers;
  • Maintain necessary adjuster licenses, including completing required continuing education;
  • Perform other duties as assigned.


  • 15-20 years of experience handling high-exposure umbrella and excess liability claims;
  • Significant litigation management and negotiation experience required;
  • Auto claims experience required;
  • Excess/Umbrella claims experience required;
  • Catastrophic injury claims experience required;
  • Significant experience working with Microsoft Office applications and electronic claim files is required;
  • Must be open to travel up to 20% of the time, including some overnight travel as needed;
  • JD degree/legal experience a plus;
  • Bachelor's Degree or equivalent work experience and/or training;
  • CPCU designation a plus.


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